Frequently Asked Questions?

Submit your qualifications, teaching experience, and pass a background check during registration. Your profile will be activated after verification.

Yes! Tutors can upload videos, worksheets, books, and exercises. Materials can be organized by subject, difficulty, or age group and offered as free, one-time purchases, or via subscription.

Use the Advanced Search with filters like subject, price, availability, ratings, experience, and teaching style. Alternatively, post a request on the “Request a Tutor” board.

Parent accounts are linked to learner profiles, providing access to attendance reports, session history, and direct communication with tutors.

1. View tutor availability via an interactive calendar. 2. Book a session—time zones are automatically converted. 3. Receive email/SMS reminders (24h and 1h before the session).

. In-person: Scan a QR code at the session. . Online: Automatically logged when joining via the platform.

Yes! Tutors can offer free materials. Paid options include one-time purchases or subscriptions for full access.

The platform supports secure payments for sessions (based on tutor rates) and materials (one-time or subscription). Specific payment methods will be displayed during checkout.

Use real-time chat, direct messaging, or integrated video conferencing. Group forums are available for broader discussions.

Tutors undergo background checks, and all communications are monitored. Parents can provide emergency contact details for added security.

Yes! Learners can submit ratings and detailed feedback. Tutors may respond publicly to reviews.

Tutors are ranked using performance metrics (ratings, session completion rates, and feedback). Top tutors appear first in search results.

Reach out via the platform’s help center or contact administrators through your dashboard.

Yes! Sessions automatically adjust to your time zone, and tutors are available across multiple regions.